Transcript summary - POST SMS

This is an LLM script that runs after each call and/or after an incoming message is responded. It only runs for calls if input_audio is present, attempts to summarize the conversation into 320 characters and sends the summary as an SMS back to the user (in whatever language they used).

9mo ago

👩‍💻 Prompt

🧠 Language Models

💪 Capabilities

🛠️ Developer Tools and Functions

Functions

Variables

user_twilio_phone_number

string

input_audio

string

user_msg_local

string

createdRecords

string

final_

string

bot_twilio_phone_number

string

platform

string

updatedRecords

array

final_prompot

string

integration_id

string

user_message_id

string

assistant_msg_local

string

[00:00] Assistant: Hi, I'm an AI bot to help Suisun residents

[00:01] User: I'd like to register a complaint that somebody...
Bye.
Earlier in the talk I was going to sing a few of author's love abilities. I'm going to do that now.

[00:04] Assistant: I'm sorry to hear that someone hurt your brother. Let's go through the process together. I'll collect some information about what happened, and we can make sure it gets to the right people at the Police Department. Could you start by telling me a bit more about the incident?

[00:09] User: No, no, no, not my brother.
my rose garden.
and was disturbed.

[00:14] Assistant: I'm really sorry to hear about the damage to your rose garden. Let's get this reported properly. I'll need to gather a few key details from you. First, can we confirm your callback phone number? Is it +1 415-301-8298?

[00:29] User: Yes.

[00:30] Assistant: Thank you. Now, could you describe what happened to the rose garden? For example, when did it happen, and do you know who might have done it?
Understood.

[00:40] User: Bye, y'all.
and it was disturbed.

[00:45] Assistant: Got it. So someone disturbed your rose garden, and you're not sure who did it. Let's move forward with the details. When did you first notice the damage, and where exactly is the garden located?

[00:58] User: It's at my house.

[00:59] Assistant: Thanks for letting me know. So the garden is at your home. When did you first notice the disturbance—was it earlier today, or sometime before?

[01:10] User: It was about 3 p.m. today

[01:12] Assistant: Thank you for that detail. So the incident happened around 3 p.m. today at your home. Now, do you have any idea of the extent of the damage—like how many plants were affected or any property that was destroyed?

[01:26] User: No

[01:30] Assistant: That's okay. We can keep it general for now. We'll just note that the rose garden was disturbed, and the full extent of the damage is not yet clear. We can always add more details later if needed. Now, would you prefer to be contacted by phone, email, or another method if we need to follow up?

[01:49] User: So far so good.

[01:52] Assistant: Understood. We'll mark phone as your preferred contact method. Let's quickly summarize what we have so far. The incident involves damage to your rose garden at your home, noticed around 3 p.m. today, and the person responsible is unknown. Does that sound accurate, or is there anything you'd like to add or change?

[02:07] User: Yes.

[02:21] Assistant: It looks like there was a small issue saving the incident because the total property value field wasn't filled. That’s no problem—we can leave it blank or estimate it. Would you like to give a rough estimate of the value of the damaged property, or should we proceed without that detail?

[02:34] User: It was about $200.

[02:42] Assistant: It looks like there's still an issue with saving the total property value. Let me adjust the format. I'll make sure it's saved correctly. Thank you for your patience.
The incident has been successfully recorded. You'll receive a text message with the summary and a secure link shortly, so you can review and confirm the details. If anything else comes up or you have more information later, feel free to reach out again. Take care.

[03:07] User: Thanks. Bye. Bye

[03:07] Assistant: You're welcome! Take care, and have a good day.

user_msg

string

final_prompt

array

platform_medium

string

integration_name

string

conversation_id

string

human_hotline

string

assistant_msg

string

[00:00] Assistant: Hi, I'm an AI bot to help Suisun residents

[00:01] User: I'd like to register a complaint that somebody...
Bye.
Earlier in the talk I was going to sing a few of author's love abilities. I'm going to do that now.

[00:09] User: No, no, no, not my brother.
my rose garden.
and was disturbed.

[00:29] User: Yes.

[00:30] Assistant: Thank you. Now, could you describe what happened to the rose garden? For example, when did it happen, and do you know who might have done it?
Understood.

[00:40] User: Bye, y'all.
and it was disturbed.

[00:58] User: It's at my house.

[00:59] Assistant: Thanks for letting me know. So the garden is at your home. When did you first notice the disturbance—was it earlier today, or sometime before?

[01:10] User: It was about 3 p.m. today

[01:26] User: No

[01:49] User: So far so good.

[02:07] User: Yes.

[02:34] User: It was about $200.

[03:07] User: Thanks. Bye. Bye

[03:07] Assistant: You're welcome! Take care, and have a good day.

is_voice

string

final

string

records

array

error

object

debug

string

⚙️ Settings

Run cost = 2 credits

Breakdown: 1Cr for GPT-4.1 + 1Cr/run

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GPT-4.1

🐞 Debug

How to Use This Recipe

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Transcript summary - POST SMS

👩‍💻 Prompt

🧠 Language Models

💪 Capabilities

🛠️ Developer Tools and Functions

Functions

Variables

Response Format

Max Output Tokens

Creativity (aka Sampling Temperature)

Answer Outputs

How to Use This Recipe

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